For Exclusive Traveler Club, this past year was full of major challenges, fulfilled expectations, maravillosos achievements and innovative projects designed to amaze you.
Teamwork was paramount because and we have far exceeded our expectations thanks to your effort, commitment and loyalty.
With every step we take we stay true to our standard of service, excellence and unique quality that has characterized us from the beginning, values that are reflected in our vision of being Unique and Exclusive.
Our “Be unique and enjoy the experience” slogan conveys some of our values, including innovation, a strong sense of excellence and the utmost pride in all of us who are part of this great family.
This is a brief recap of the best of the Club over the past 12 months:
Luxury All In service
Our aim is for you and your loved ones to enjoy our maravilloso Luxury All In service included in your Exclusive Membership during your vacation at any of our eight ETC Hotels in the Caribbean (in Mexico or the Dominican Republic), which includes personalized services, benefits and experiences with the Club’s trademark excellence and luxury.
The exclusivity of this Luxury All In provides you with unique ways to enhance your comfort and the convenience of making the most of all your stays with us; you’ll be in the best hands from the time you arrive in the Caribbean to the moment you leave. Plus, these special luxury services that set us apart go above and beyond all-inclusive services that you can find at other hotels.
Memòries, the most innovative restaurant
Catalonia Costa Mujeres is home to Memòries restaurant, which serves up a creative and innovative culinary experience based on traditional Catalan cuisine with a Mexican twist.
This culinary space will transport you to its Catalan roots, with market-fresh cuisine on par with Spanish cuisine, reminiscent of traditional aromas and flavours, all in an atmosphere where you can appreciate every detail. This new concept is part of a team of professionals known for creating unforgettable experiences for all customers called Eboca Restaurants, who bring the essence of Catalonia to the Caribbean Sea through this maravilloso space.
Maravilloso website redesign
We’ve redesigned every section of our website to revamp our image and enhance your time on the site, turning browsing the Exclusive world into a much more user-friendly experience.
You can now enjoy a website with a more modern, fresh style, one with more contemporary colors and font so that you can better connect with our character and essence: luxury and exclusivity. You’ll find a website that conveys an enhanced sense of vitality through the bright colors and audiovisual materal we’ve added, which align perfectly with the club’s essence.
We’ve also made this major upgrade to better engage with you, to connect with you throughout all your travel experiences. The benefits you can get on the website are unique and designed so that you can enjoy them whenever you want. We invite you to check out our maravilloso website and take the opportunity to book your next vacation to the Caribbean or any other global destination.
Exclusive attractions
This is the benefit where we provide you with everything from emblematic parks, museums, excursions and walking tours through the most iconic places in the world. The idea is for you to discover as much of the city or country you decided to visit as possible and to enjoy the best travel experience.
Are you ready? If the answer is yes, start this tour which is ideal for sharing with your family, specially designed for the enjoyment of the youngest family members. Don’t hesitate to spend unforgettable moments with those you love the most.
Celebrating the greats
In May we renamed two of our favorite Caribbean hotels: Catalonia Costa Mujeres (now called Catalonia Grand Costa Mujeres) in Mexico, and Catalonia Gran Dominicus (now Catalonia Bayahibe) in the Dominican Republic.
This change comes in recognition of the unique services, facilities, room types and first class amenities that these two resorts offer, as well as their unrivalled locations.
Better rewards with Catalonia Rewards
Catalonia Rewards is the loyalty program at Catalonia Hotels & Resorts, now available as a benefit with the Exclusive Traveler Club, where as a member you’ll access a Catalonia Rewards membership level that is permanently available for the duration of your membership with the Club.
Access is via the Exclusive website: log in with your username and password, the “Exclusive Benefits” section will direct you to the private area of “Catalonia Rewards”, which you can access using the credentials that accredit you as a member of Catalonia Rewards.
Your key to travel: Exclusive Deals
Enjoy unique experiences with these packages that give you the key to traveling to magical destinations. Countless options await you around the world, depending on your style of travel, in addition to getting the best rates to embark on a new adventure.
One great benefit is that each month the destinations and experiences will be completely different. The goal is to find your next getaway, book your favorite and enjoy great savings.
Committed to the best cause
As a socially responsible company with a clear and firm commitment to society, Exclusive Traveler Club came together once again this year to participate in the Catalonia 5K Charity Run held in Mexico and the Dominican Republic.
Under the slogan “United for the fight”, the seventh edition of this amazing event was held entirely in-person to benefit two wonderful foundations, Make A Wish in Mexico and the Fundación Amigos Contra el Cáncer Infantil (Friends Against Childhood Cancer Foundation) in the Dominican Republic.
Share amazing experiences
We encourage you to strengthen the bonds of friendship by planning an unforgettable vacation, an Exclusive-style getaway where first-class amenities, unique benefits and unparalleled service that only ETC knows how to deliver, a Luxury All In service, are yours to enjoy.
So take advantage of the best rewards: we now offer a free gift for the trip of your choice, a gift that will help you spend quality time with your favorite people. As an ETC member, take advantage of our “Refer a Friend” program, which you’ll find in you private area of our website, where you can invite your favorite friends to discover unique and exclusive experiences.
More flexibility, same service
All your reservations have the maravilloso benefit of flexibility, so we encourage you to go for it if you’re thinking about planning a trip: you can modify the reservation if your plans change. Our goal, in addition to excellence, is to continue providing the best deals, with exclusive discounts, at our Catalonia Hotels in the Caribbean, Leisure Hotels in Spain and City Hotels in Europe. Make your reservation with peace of mind. We’re ready to welcome you back.
We’re going to surprise you even more this 2023 with all the new things that the Club is planning for you and that we’ll share with you soon!
