Club highlights in 2023

This year we have faced great challenges, met high expectations, achieved exceptional results and launched innovative projects such as Exclusiverse.

Collaboration and teamwork were fundamental, with effort, commitment and loyalty helping us to far exceeded the expectations we had set for this first decade.

We maintain our standard of service, excellence and unique quality that has characterized us for 10 years every step of the way, which is fully reflected in our vision of being unique and exclusive.

Our motto, “Be Unique & Enjoy the Experience”, fully conveys our core values such as innovation, a high sense of excellence and the utmost pride of all of us who are part of this great Exclusive family.

This is a brief recap of the Club’s highlights during 2023:

Exclusiverse, the first NFT Travelers Club in the Metaverse

This year we launched our innovative Exclusiverse project, the first Travelers Club in the metaverse with an exclusive collection of unique and unrepeatable NFTs.

This milestone marks the beginning of a new trend in the Club that is gaining popularity in the tourism sector, a sector of experiences that is focusing on offering travelers new experiences that go beyond a simple trip this 2023 and in the coming years. We offer you maravillosa physical and virtual experiences in a way never seen before.

Quality standard: Luxury All In

The Luxury All In concept included in your Exclusive membership offers you personalized services, benefits and experiences with the Club’s maximum excellence and luxury.

This exclusivity provides unique possibilities for your comfort and convenience so that you can make the most of all your stays with us. Plus, these special luxury services that set us apart go above and beyond all-inclusive services that you can find at other hotels.

Memòries, the best restaurant in Mexico

The maravilloso Mèmories restaurant at Catalonia Grand Costa Mujeres was awarded Best Restaurant in Mexico in 2023 by the World Culinary Awards.

Part of the Eboca Restaurants group, Memòries won this award as a culinary space that creates unforgettable experiences for all customers.

Renewing the identity of Exclusive Services

A new identity was rolled out for our entire Exclusive Services department. Our main goal is to provide you with added value so that you can create unforgettable memories, underscoring the main quality that characterizes us: excellence.

58 Magellan Awards, including Best Club in the World

We are winners of 58 gold and silver statuettes in various categories by Travel Weekly in its renowned “Magellan Awards”, including a three-time win of the most important award for Best Vacation Club for excellence in our services

In 2023, we stood out for Best Technology Solution, Best Luxury Room Design, Best Luxury Common Space Design, Best Web Platform by Exclusiverse, Best Virtual Experience by Exclusiverse, and many more.

We are a Great Place to Work in the Caribbean and Central America

This year we were once again certified as one of the Best Multinationals to work for in Central America and the Caribbean thanks to our excellent and friendly work environment and the principles and values that everyone in the company shares. It is worth noting that we also earned 2nd place among the Best Places to Work in Hospitality in 2023.

We incorporate payment with cryptocurrencies

We have implemented this type of payment for all your Exclusive, City & Leisure Hotels reservations with the cryptocurrency of your choice, without having to worry about the conversion to fiat currency. This payment option on our website facilitates the process for all your future trips with the Club.

Rewards Program: Exclusive Rewards

We are launching Exclusive Rewards, our new Rewards Program with which we continue to reward your loyalty and which is created to provide you with an additional benefit, where in addition to preferential rates, each reservation generated for the travel products and services you find in the Exclusive Benefits section of the website will generate points that you can accumulate to partially or fully pay for future reservations.

It should be noted that this Exclusive Rewards program is only valid for Infinity, Platinum and all NFT membership categories. If you are a Gold or Premium member, upgrade now and get more benefits.

 FitExclusive in Dominican Republic

We implemented this innovative concept of fitness and recreational activities that are available at the Exclusive Family Hotels of Punta Cana and Bayahibe in Dominican Republic.

FitExclusive focuses on providing a unique experience, offering professional trainers in top-notch facilities to meet different fitness levels in activities such as paddle board (yoga & fitness), aquabiking, dartboard game and more.

Transfers with World2Meet (W2M)

Our transfer service provider World2Meet (W2M) is in charge of guaranteeing you the quality, comfort and safety you deserve, from the time you arrive to the time you leave.

It also offers unforgettable excursions to make your vacation unique.

Exclusive events at Exclusiverse

We have been enjoying exclusive streamed special events through our virtual space Exclusiverse since August.

Some of the most popular activities include Dominican Cocktails, Zumba, Bachata, Gastronomy, Mexican Cocktails, Anniversary celebrations in Mexico and the Dominican Republic, and many more.

Catalonia 5K Run

We joined forces once again and together with Exclusiverse we participated in the Catalonia 5K charity race held in May in Mexico and the Dominican Republic.

This eighth edition was held in person and was streamed on our Exclusiverse virtual space, giving many people the opportunity to connect to experience the excitement of the event firsthand.

Reopening of the Catalonia Mirador des Port in Menorca

This hotel reopened its doors after a comprehensive remodel to improve its facilities and focus on sustainability. We also built a new building that has 48 new rooms, a spa, and an underground parking garage with charging stations for electric vehicles.

The update has earned the hotel another star, turning the establishment into a 4-star hotel. The number of staff has been doubled to provide the outstanding service expected from a hotel of this caliber.

Thalassa and Tao-Cat get a makeover

Catalonia Royal La Romana, an exclusive adults-only resort, has renovated two of its favorite restaurants, Thalassa & Tao-Cat, so that it can continue to offer a maravilloso service in a unique atmosphere. Don’t forget to eat at these extraordinary culinary venues on your next trip for an experience that will surprise you with every bite

Get ready because we’ll continue to surprise you with more new developments in 2024!

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